Sunday, May 17, 2009

You'll Be Amazed

No, I'm not blogging of the Exora, Proton's newest sensation. I'm more into the services provided by our civil servants in the government departments. Many of us must have encountered them in some ways or another. What more if you are not from the majority race. You will receive that 'special treatment' if you know what I mean. You cannot speak the national language properly. You're not 'dressed to kill' and you come as you are. Be prepare to be fried!

Let me relate to you the encounters I had with the Immigration Department two years ago. There was a very small problem regarding the maid that I employed to look after my aged mother. The initial blunder came from the appointed doctor from Fomema. My maid was unfit according to the doctor. The reason the doctor gave me was quite unconvincing. I made an appeal to Fomema and that takes time. I had to extend my maid's stay.

I was not dressed to kill and I was given the run around. A lot of flimsy excuses were given to me to make my visit unpleasant. Three days later I went to them again but I 'jumped queue'. I went straight to a more senior officer who sat in an office. Things changed for the better. Again I was asked to the counter to settle my problem. Like I said things changed for the better. I was greeted politely and was asked to take a seat while waiting for the officer to settle my problem.
After a short while I left the Immigration Department a happy and satisfied man. Do you know why?

The simple reason is to dress smart. I put on my batek shirt, wore my black shoes and combed my hair. Addressed the officers by their names. All these had worked for me many times. My encounters at all the other goverment departments are now pleasant. You'll be amazed!

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